COVID-19 Information

Firstly, we want to thank all our customers for their support. These are strange and unprecedented times we are facing.

In line with Government guidelines, a face mask or covering is required to dine in our Garden Centre Cafe.

Please stay 2m apart from people outside your shopping group and follow our social distancing rules. 

Our staff will also be wearing masks or face coverings where possible. 

To ensure everyone’s safety at this difficult time we have had to implement some changes to our normal trading procedures. We realise that these changes to adhere to social distancing will make the shopping experience less relaxed and different from before. 

We ask for your patience and support with this.

Our New Cafe Guidelines

Upon entering our Cafe, customers are kindly asked to queue following the arrows and social distancing guidelines set out on the floor and on signage around the restaurant. We also ask that you use the hand gel provided and remain wearing your mask at all points unless you are sat at your table to dine or drink.

On entry, you will also be requested to provide your details for Track and Trace. Please scan the NHS app on arrival.

There is a one way entry and exit system in place that kindly must be followed at all times. Please order at the counter, following this system and social distancing guidelines. There you will be provided with any drink orders, cutlery and condiments. You will be issued with a table number for any food that will be delivered to your table.

We are following government guidance regarding our numbers of customers. Up to 4 people from 4 different households can meet, and this does not include children under 11. 

For your and our staff member’s safety, we ask that where possible all purchases are made by card.

All tables and surfaces are cleaned down regularly and all our staff are following the cleaning and hand hygiene guidelines. 

We will review our procedures on a daily basis to make your dinning experience with us is as safe and simple as possible. 

We wish all our customers to stay safe and well and we are here to help if we can.