Frequently Asked Questions

Iron Acton Garden Centre’s opening times change seasonally. Our cafe also has differing opening time. To view our opening times, see our visit us page.

You can either email us on [email protected], or call us on 01454 228764 where our friendly and helpful team will be able help you.

We supply wheel chairs in the entrance of the centre which can be picked up whilst in store and we have disabled toilet facilities. Outside, our car park has disabled parking spaces and our delivery service can assist in getting those heavier items home. We also can load items in to your car.

Due to the nature of our business, we only deliver in certain areas. Please see our delivery information page. We will always endeavour to deliver to our customers as soon as we can, and we will call to confirm a delivery day.

Our standard delivery charge is £9.95. There is no delivery charge if your order value is £75 and over.

Please see our delivery page HERE  for more information on postcodes and delivery charges. 

Yes. We sell our own Iron Acton Garden Centre Gift Cards in store which can be used in Iron Acton, Chepstow or Norton Garden Centre.

We also sell and accept HTA National Garden Gift Cards in store.

We hope to offer both Gift Cards for purchase and spend online soon.

We’re always on the lookout for new talent at Iron Acton Garden Centre to join our team. So if you think you have what it takes to help maintain Iron Acton Garden Centres excellent level of customer service, take a look at our vacancies.

We aim to accommodate schools and groups at our garden centre wherever possible. To book in a group, email us on [email protected], or call us on 01454 228764 and a member of the team will be happy to advise you further.

We warmly welcome all well behaved and friendly dogs.

We kindly ask that all dogs are kept on a short lead for the safety and comfort of any visitors.

Please remember some customers and staff may be nervous of dogs.

Only assistance dogs can go in the Cafe.

Dogs are welcome on the Cafe outdoor patio.

Responsible pet ownership is appreciated. Please Remember to clean up after your dog – it’s the owner’s responsibility.

We have spare poop bags available at the tills.

We reserve the right to ask you to remove your dog from our centre, if it is upsetting our customers or staff members.

If you believe that you have been over charged then you can report this to a member of staff at the centre and we will of course go our best to rectify this for you. You can do this in person, via email [email protected], or call us on 01454 228764.
Please have your receipt to hand as this will provide details of the transaction and your loyalty card number.

No, unfortunately we can not source turf at the moment. 

We do indeed, these are located within our female toilets.